Försäljningsassistent
Företag: Minnovation International AB
Kommun: Stockholm
Publiceringdatum: 2026-06-09
Omfattning: Heltid
Anställningsform: Vanlig anställning
Varaktighet: Tills vidare
?About the Role:
We are looking for an Aftersales Executive for one of our clients to ensure every customer`s experience continues well beyond the point of purchase. You will be the key link between the customer and our service teams — handling requests, resolving issues, and building the long-term relationships that drive loyalty and repeat business in EV domain.
?Key Responsibilities:
▸ Manage customer service requests, complaints, and aftersales enquiries in a timely and professional manner.
▸ Coordinate with service, technical, and support teams to ensure swift and effective resolution.
▸ Follow up with customers post-service to confirm satisfaction and identify any further needs.
▸ Maintain accurate service records, warranty documentation, and activity reports.
▸ Support warranty claims, scheduled maintenance bookings, and renewal processes specific to EV ownership.
▸ Educate customers on charging best practices, software updates, and ongoing vehicle care.
Requirements:
▸ Experience in customer service, aftersales, or service coordination role, automotive or EV experience preferred.
▸ Strong communication and problem-solving skills with a calm, solutions-focused approach.
▸ Ability to manage multiple customer interactions efficiently without compromising quality.
▸ Familiarity with EV technology, charging infrastructure, and ownership considerations is a strong advantage.
▸ Proficiency in CRM tools and service management systems preferred.
In case you have any question, please feel free to reach out to shivangi@minnovation.se
Jobbannons publicerad från https://arbetsformedlingen.se/platsbanken/.
